Returns & exchanges

Returns and exchanges 14 days

I gladly accept returns 

- contact me within 14 days after delivery

- return the item to me within 14 days

Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Dispatch of goods:
----- Products that are in stock will be shipped within 1 - 3 days
----- sending yarn within 1 - 3 working days
----- items that are manufactured are shipped within 5-10 days (this is the time to process your order)
Canada 2-4 weeks
USA 2-3 weeks
Europe 2-3 weeks
Other countries 2-5 weeks

I always try to do everything so that the parcel arrives faster, but not everything depends on me, but only on the postal services